Emergency calls come in when your hands are full.
A homeowner with water through the ceiling rings until someone answers.
Burst pipes don’t wait for you to finish the job you’re on.
Cortivo texts back missed calls, answers after-hours calls with an AI receptionist, flags urgent jobs and books the rest. Ready the same day, set up for your industry, with help from our Australian team.
Maintenance plumbers, blocked drains, hot water, gas fitting and renovation plumbers.
JM
Jess M. New lead · via missed call
Today 10:42am Missed call
Sorry we missed you, we’re on a job. What can we help with?Sent automatically · 4 sec
Kitchen sink’s blocked and backing up
No worries. Tap the link to pick a time that suits and we’ll lock it in.Booking link
BookedBooked: Today 3:00–5:00pm, blocked drain, CoburgConfirmation and reminder sent by SMS
Sound familiar?
After-hours calls go to voicemail.
Those are often the highest-value jobs of the week.
Bathroom and hot water quotes go cold.
Nobody has time to chase every quote by hand.
What happens when Cortivo’s running.
Every message is written in your words and checked by you before it goes live.
- Missed callAn instant text from your business number asks what’s happening and the suburb.
- Urgent jobBurst pipes, flooding and no hot water get flagged urgent and you’re alerted straight away. Anyone reporting a gas leak is told to call 000 first.
- Quote sentAutomatic follow-ups on hot water, bathroom and drainage quotes.
- Job doneReview request by SMS while the customer is still happy.
Most plumbers start with a free trial.
Never Miss a Lead is free for 30 days, then A$149/mo ex GST. AI phone answering is included. Lead to Booking Engine adds an AI receptionist that books callers in.
Questions from plumbers.
Can it handle after-hours emergency calls?
Yes. The AI receptionist answers, says it’s an AI assistant, collects the address and problem, flags the job as urgent and alerts you immediately. It never promises an arrival time you haven’t set.
Will it quote call-out fees?
Only if you tell it to. By default it collects details and your team confirms pricing.
Will it double-book me?
No. It only offers times that are free in your Cortivo calendar, using the hours and job lengths you set.
Find out what missed calls are costing you.
We mystery-shop your phone, webchat and website form like a real customer, then show you what slow or missed replies are costing you each month. Free, no obligation.