Capture
Every enquiry in one place
Phone calls, SMS, website chat, web forms and booking requests all land in one inbox in the Cortivo app and the free mobile app. Nothing sits in a voicemail or a forgotten Facebook message.
Every enquiry answered, followed up and booked.
Cortivo works in the background while you get on with the work. Here’s what happens from the first ring to the five-star review.
Respond
A reply in seconds, day or night
Missed calls get a text from your business number within seconds. The AI Webchat Agent answers website visitors 24/7, and every plan answers after-hours calls with AI. On Lead to Booking Engine, the AI Voice Receptionist answers missed calls during the day too.
Follow up
Quotes and no-replies get chased
Automatic follow-ups go out after a quote, after no reply and after a no-show. They stop as soon as the customer replies, so nobody gets spammed.
Book
Customers pick a time that suits you
Customers book from a link, the AI books during a call, or you book from your phone. Confirmations and reminders go out by SMS.
Review
More Google reviews without asking awkwardly
When a job is marked done, the customer gets a short text with your Google review link.
Setup
Up and running today.
Cortivo comes set up for your industry, so you don’t start from a blank screen.
- Step 1
Pick your industry
Start your free trial and choose your industry. Messages, booking rules and follow-ups come ready for it.
- Step 2
Add your details
Your services, service area and hours. It takes about ten minutes.
- Step 3
Switch on forwarding
Forward missed calls to your Cortivo number and install the mobile app. You’re live.
- Any time
Help when you want it
Our Australian team can fine-tune your messages with you, or set it all up for you on Done For You.
Keep your number
Your customers keep calling the number they know.
- Keep the number on your website, signage and Google profile.
- Forward missed or after-hours calls to Cortivo. We show you how for your carrier.
- Texts go from a local Australian business number, so replies come back to you.
- Opt-out handling is built in, and we show you how to collect consent so your messages meet the Spam Act.
The mobile app
Run it from your phone.
A free mobile app for iOS and Android is included with every plan. You’ll find the download link in your Cortivo dashboard. Reply to leads, see bookings and call customers back between jobs.
Find out what missed calls are costing you.
We mystery-shop your phone, webchat and website form like a real customer, then show you what slow or missed replies are costing you each month. Free, no obligation.