What are missed calls costing your business?
Three numbers, one honest estimate. The formula is shown, so you can check the maths.
Not sure? Check your phone’s recent calls for a normal week. Most owners know their average job or sale value off the top of their head.
8 calls × 30% × $450 × 52 ÷ 12 = $4,680 a monthHow the estimate works.
We multiply your missed calls per week by the share of those callers who would have booked, then by your average job value. That gives lost revenue per week. Multiply by 52 for a year, and divide by 12 for a month.
missed calls a week × % that would book × average job × 52 ÷ 12
Example: 8 missed calls a week × 30% × $450 is about $4,680 a month, or $56,160 a year.
It’s an estimate, not a promise. It doesn’t count repeat work, referrals or reviews from those customers, so the real cost can be higher. Your Missed Lead Audit gives you a number based on how your business actually responds.
Want your real number?
We mystery-shop your phone, webchat and website form like a real customer, then show you what slow or missed replies are costing you each month. Free, no obligation.