Welcome to Cortivo. Your privacy is critically important to us. Cortivo, operated by Teknas Solutions Pty Ltd and accessible at www.cortivo.io, is committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy outlines how we collect, use, process, and disclose your information through the use of Cortivo's services ("Services").
1. Information We Collect
We collect personal and technical information when you interact with our platform:
Personal Information: Your name, email address, business name, phone number, and any other information you voluntarily provide.
Usage Information: How you use Cortivo, including interaction history, preferences, and feature usage.
Technical Data: Your IP address, browser type, device information, operating system, and cookies for platform functionality and performance tracking.
2. How We Use Your Information
We use your information to:
Provide, operate, and maintain our Services
Process payments and send confirmations, invoices, and updates
Respond to inquiries and offer customer support
Send communications about features, system alerts, and updates
Improve platform performance, detect bugs, and enhance security
Comply with legal obligations and enforce our terms
3. Sharing Your Information
Cortivo does not sell your personal data. We may share data:
With trusted service providers under confidentiality agreements (e.g., email delivery, payment processors)
To comply with applicable laws or lawful requests
To protect the rights, property, and safety of Cortivo, our users, or others
As part of a business transaction, such as a merger, acquisition, or asset sale
4. Data Retention
We retain personal information as long as necessary for business purposes or legal obligations. When data is no longer needed, we securely delete or anonymize it.
5. Your Rights
As a user, you have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Object to or restrict certain types of data processing
Withdraw consent where consent is required
Lodge a complaint with your local data protection authority
Requests can be made by contacting us at info@cortivo.io.
6. Children's Privacy
Cortivo is not directed to individuals under 16. We do not knowingly collect personal data from children. If we discover that we have collected data from a child under 16, we will delete it promptly.
7. Changes to This Privacy Policy
We may update this policy from time to time. If changes are material, we will notify you through the Service or via email. The updated policy will always reflect the most recent revision date at the bottom of this page.
8. Contact Us
If you have any questions about this Privacy Policy or your personal information, you can contact us at:
Email: info@cortivo.io